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| ISO Addresses
8 Categories |
| 1. International Organization
for Standardization (ISO) Scope |
| 2.
Normative Reference |
| 3. Terms and Definitions |
| 4. Quality Management
System
• General Requirements
• Documentation Requirements
|
5. Management
Responsibility
•
Management Commitment
• Customer Focus
• Quality Policy
• Planning
• Responsibility, Authority & Communication
• Management Review |
|
6. Resource Management
• Provision of Resources
• Human Resources
• Infrastructure
• Work Environment
|
|
7. Product Realization
• Planning of Product
Realization
• Customer-related Processes
• Design & Development
• Purchasing
• Production & Service Provision
• Control of Monitoring & Measuring Devices
|
8. Measurement,
Analysis & Improvement
• Monitoring & Measurement
• Control of Non-conforming Product
• Analysis of Data
• Continual Improvement |
|
ISO 9001:2000 General Information
The International Organization for Standardization (ISO)
has prepared the ISO 9001:2000 international standard to define the requirements
for a quality management system. The requirements are aimed at achieving
customer satisfaction by preventing nonconformity throughout the entire
process. The better we understand how we do business, the better
we will serve our customers’ needs.
ECi has established and maintains an effective Quality Management
System (QMS) based on the ISO 9001:2000 international standard.
We believe that it is through a well documented QMS that we can satisfy
our mission of exceeding our customers’ expectations. Our QMS will
help us achieve consistency in our processes, reduce costs, and increase
customer confidence in our products and services.
ECi prepared a Quality Policy Manual that describes
our policies regarding the 8 categories of the ISO 9001:2000 standard. Next,
we have documented our existing processes with procedures, flow charts,
checklists and work/job instructions to describe our daily operations. ECi
also created quality records to demonstrate that we operate a productive
QMS. We have kept the documents simple and user-friendly so they can be
informative and useful. Our plan is to continuously improve the QMS through
on-going employee training, corrective and preventive actions (CPAR), internal
auditing, and management reviews.
Audits are planned, independent, and documented assessments determining
that agreed-upon requirements are met. ECi conducts internal audits with
employees and schedules external audits conducted by BVQI,
a well-recognized ISO Registration Certification firm. Passing the external
audits permit us to continue to promote that we are an ISO 9001:2000 registered
company.
Scope of ISO’s Quality Management Systems (QMS)
The scope of QMS demonstrates ECi’s ability to consistently provide
product that meets customers’ and regulatory requirements. It also
aims to enhance customers’ satisfaction through effective applications
of the system – including processes for continual improvement.
ECi’s QMS is a comprehensive system that applies to both our repair
activities and manufacturing operations conducted at our San Antonio facilities.
It includes design, development, production, material control and testing
of piston engine components.
Steps to ECi ISO Registration
- Dec.
1999 • Commit to ISO Registration and establish Quality
Committee
- Feb. 2000 • Hire ISO consultant for training
- May. 2000 • Begin writing Procedures
- Aug. 2000 • ECi Quality Policy Manual, Internal
Release
- Nov. 2000 • Begin ISO Training
- Dec. 2000 • Begin Internal Audits
- Oct. 2001 • Registrar Selection
- Dec. 2001 • Pre-Assessment Audit
- Jan. 2002 • Registration Audit
- Feb. 2002 • Awarded ISO 9001:2000 International
Standard Certification
- Dec. 2002 • Awarded AS9100 Aerospace Standard
Certification
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